The City of Phoenix belongs to the residents of the city. As such the City of Phoenix has a responsibility to all residents of Phoenix to uplift each other and to help each other wherever possible.

 

The City of Phoenix annual budget exceeds One Billion Dollars of which the City uses J.P. Morgan for cash management. The City of Phoenix has a fiduciary responsibility to be an advocate for all Phoenix residents by not banking with any predatory credit card bank.

 

When I become the Phoenix City Councilman from District 8, I will make a motion to adopt a City policy to require banking with a Phoenix bank that has no credit card complaints from Phoenix residents.

 

— Jon Garrido

Obama Warns Banks on Predatory Credit Card Polices

In the latest round of fees, Capital One, Citibank and HSBC are raising interest rates for millions of credit card borrowers. Chase is tacking on a $120-a-year fee and raising the minimum payment from 2% to 5% of the balance for hundreds of thousands of consumers with low interest rates. The actions come as unemployment rises and more consumers struggle to pay their bills.

Some lawmakers said the moves were angering consumers and Congress alike — and giving reason for an immediate crackdown on credit card practices.

"Consumers are trapped in a business model designed to induce mistakes and jack up fees," said Sen. Charles Schumer, D-N.Y. "This type of tripwire pricing is predatory and must end."

In December, the Federal Reserve and other regulators released a rule reforming some of the most controversial practices, such as raising rates on existing debt. But that doesn't take effect until mid-2010. Advocates say that's too late for struggling consumers. "We're all going through an economic crisis right now, and we need reforms that will help consumers now," says Bill Hardekopf, CEO of LowCards.com.

Already, many card issuers have raised interest rates and fees in the past year. The latest: Capital One. Spokeswoman Pam Girardo says it's raising rates on certain credit cards "to reflect the current risk environment." Capital One told some borrowers it was raising the interest rate to 17.9% from 12.9%.

Hardekopf says Capital One is also raising rates on a "significant" number of cards offered to new borrowers; some card rates are rising by nearly 6 percentage points, to 14% from 8%.

At Chase, some card borrowers were given the choice between the new fee and higher minimum payment, or a higher interest rate of 7.99%. Previously, some borrowers had rates of 3.99%. Chase said it changes card terms due to market conditions or borrower risk.

Citibank is increasing card rates an average of 3 percentage points on millions of cards because of the economy. Spokesman Sam Wang says the bank re-priced only customers whose rates hadn't been raised for two years.

 

"Their homes are at risk, and they know it. But people say, 'I don't want to let my credit cards go because that's my cash flow.' "

 

Across the nation, credit counselors are reporting the same trend. Credit bureau analyses of consumer payment data show financially squeezed borrowers have begun paying their credit card and car bills before their mortgages. That's a striking reversal from the norm, one that reflects rising desperation. It suggests that some people essentially have given up trying to stay current with their mortgages and instead are focused on using credit cards to squeak by.

 

If the trend persists, many economists say, it could accelerate mortgage losses and further drag down the economy.

 

Rising living costs have led consumers to rely more on plastic to pay for necessities they can't live without — and luxuries they don't want to do without. As the economy weakens, consumers are starting to spend less on discretionary items, such as furniture and electronics, and more on such necessities as groceries and gas, according to government data. Such items increasingly are showing up on credit card bills.

 

"Everything's going up — dairy, gas, home taxes," says Alexis Kennedy, 44, a single mother of five children, ages 5 to 14, in east Phoenix, who enrolled in a debt-management program after racking up $20,000 in card debt. "I'm trying to pay more for everything in cash, but it's just impossible. It's not feasible right now to stop spending on the credit card."

 

During the past year, credit card debt has ballooned most rapidly in parts of the nation where the economy is particularly weak, including California, Florida, Arizona and Nevada, says Mark Zandi, chief economist for Moody's Economy.com.

 

"That suggests people are turning to their cards in times of financial need," Zandi says. "They're losing jobs and overtime hours and other income and trying to supplement their lower incomes with more spending on credit cards."

 

Magnifying the problem has been the shrinking availability of a major alternative to credit cards: home equity loans. As home values have sunk, homeowners have found it tougher to qualify for such loans. So they've turned elsewhere, especially to credit cards, to cover daily expenses.

 

"As people get squeezed, they still have the credit demand," says Christian Weller, a senior fellow at the center. "For a few years, mortgages and home equity lines replaced credit card debt. Now, we're swinging back to the credit cards."

 

The growing reliance on plastic may explain why revolving debt — most of which is on credit cards — rose at a seasonally adjusted annual rate of 7.8%, to a record $943.5 billion, in 2007 compared with a 6.1% adjusted rate the year before, according to the Federal Reserve.

 

The danger is that "The economy has relied on the consumer to keep it afloat for the last seven years, and there's no more gas in the tank of the consumer," says Howard Dvorkin of Consolidated Credit Counseling Services in Fort Lauderdale. "They've got nothing to give."

 

During the housing boom, too many people took out mortgages they couldn't afford. Many now owe more on their houses than they're worth. Some are defaulting on their mortgages — figuring they'll lose their homes anyway — even as they keep paying credit card and auto bills, credit counselors say.

"A lot of people are exhibiting a kind of fatalistic behavior to their mortgages," says Douglas Hammond, outreach programs director at Alliance Credit Counseling. "They can't make their mortgage payment, so why try to make it at all? 'Let's keep my car, make my payment on my credit card, so I have some way of feeding my family.' "

 

When consumers are "pushed to the wall" and forced to choose between paying the mortgage or credit card bill, those who are likely to lose their homes may choose their credit cards, because "They still need to heat their homes, put food on their tables and fill their cars with gas."

 

Allowing your house to be foreclosed on is "not a smart strategy," Hammond says, "because foreclosure does horrible things to your credit score, and you'll pay high interest rates" on future loans.

A study by Experian found that consumers with weak credit scores — but not necessarily those with strong ones — are paying their credit card bills before their mortgage payments.

 

The study didn't examine car loans. But an Equifax analysis shows that 38% of delinquent mortgage borrowers had kept all their credit card bills current, and 62% had kept all their auto loans current in the two-year period ending in July 2007. In the past, most people would pay late on their credit cards and auto loans before doing so on their mortgages.

 

This reversal in payment priorities helps explain why the rise in credit card and auto loan defaults — which occur when lenders give up trying to recover a debt — hasn't matched the pace of mortgage defaults. Credit card defaults, while rising fast, are still in line with historic averages.

 

It's a matter of time, some analysts say, before financially squeezed consumers max out their credit cards and start defaulting in larger numbers.

 

"My guess is you'll see increasing numbers of people walking away from credit card debt the same way they're walking away from the mortgages," says Ken McEldowney, an executive director at Consumer Action, a consumer advocacy group.

 

When Susan Chavez's mortgage payment jumped 26% last year, she began withdrawing cash from her credit cards to pay the mortgage. That worked for a few months, until Chavez, 50, of Phoenix, maxed out on the cards' credit limit. She defaulted on her mortgage and now faces foreclosure on her home.

 

Eventually, she also had to stop paying her credit cards, which she'd been relying on to cover daily expenses. "It became too much," Chavez says, "when gas started going up. I just got deeper and deeper" in debt.

 

Using credit cards for health care

 

Consumers with the least financial resources are pressured the most by a deteriorating economy and rising living costs. For this group, credit cards are simply a way to delay the financial pain.

 

For years, rising health care costs have cut into families' discretionary income. But if the economy worsens, employers are likely to pass along higher health care costs to workers. That, in turn, could force more people of all income levels to boost their use of credit cards.

 

"Your typical American household is very vulnerable, and they've been vulnerable for a long time," says Tamara Draut of Demos, a think tank in New York. "Now that energy costs are going up, health care costs are going up, people are turning to credit cards."

 

Betty Forester, a credit counselor in central Phoenix, says a growing number of clients are charging health care expenses. Financial firms are encouraging them to do so with the rollout of cards and lines of credit designed specifically for health care, she notes.

 

In October, Republic Bank and Humana introduced the Humana Advance health care credit card, which can be used at hospitals and doctors' and dentists' offices.

 

The card, says Steve Trager, CEO of Republic Bank, assures users that they "will have a means to pay for unexpected health care expenses." Citigroup, Capital One and General Electric's Care Credit division also offer loans for medical costs.

 

Diane Tregonis, a credit counselor in Tucson, Arizona, says people "want to make sure they can get the health care they need for them and their families," even if it means going into debt.

 

Maria Otero, a real estate agent in Mesa, Arizona, says the weak housing market has cut deeply into her commissions and made it harder to pay her own mortgage. Worse, the payment on her adjustable-rate mortgage jumped 17% in October. Otero, 48, asked her lender to modify the loan to reduce her monthly payment. She was rejected. So she's resigned to losing her house in foreclosure this year.

Meanwhile, she says she's committed to paying her credit card debts — which she's consolidated with a debt-management agency — while she has the money. "It's really stressful. I can only afford to pay my credit cards."

 

Some content from wire services

 

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